12306 tender Insider: Charity begins at fields -12,306, tender, insider, must not let outsiders fields, the Ministry of Railways, train tickets, booking
2012 Spring Festival Ruqierzhi. Unlike in the past, many people no longer line up overnight to the train station, but kept staring at the computer at home to refresh. There are statistics, Internet users to click at least 500 times to set to a ticket, and this new form of train tickets bought accidentally \"made a star,\" the one on the line just six months and the little-known Web site: registered users more than 10 million daily hits more than 1 billion times more data on January 9 hits over 14 billion, equivalent to all the Chinese people have clicked on the first day of ... ...
This is a cost of tens of millions of Construction Ministry of Railways booking website --12,306, but with the explosive growth of the hits at the same time there appeared a slow logon, can not pay, deducting money could not vote, easily collapse and many other issues. These problems like boils, the site technology, hardware providers, tender inside, etc. are gradually expand.
Explosive growth of traffic
\"My experience is to have 'perseverance', to keep the brush system. \"January 13, many people in online shopping in less than a train ticket home for the holiday worry about when a user surnamed Wang set to vote as a\" lucky \"one, so he told reporters introduce their \"success\", set on January 5 votes, spent about an hour, set the K730.
As the Spring Festival approaching, how to go home even more attention day by day New Year. January 8, officially launched the National Spring Festival, the first day, the national road passenger transport volume of 71.42 million passengers, up 8.6%; rail traffic is expected to exceed 5 million.
This year is the first implementation of the national railway network and telephone ticket booking. It is reported that on January 7, the railway sector were 5.825 million tickets sold through Internet and telephone booking tickets sold 2.112 million, 36.3% of total ticket sales. Week, this proportion had more than 1 January of the 23.4% increase of nearly 13 percentage points.
January 8, Vice Minister of Railways Hu Yadong, at present, the Ministry of Railways booking website has 12,306 registered users more than 10 million. January 1 to 7, 12 306 daily hits the site has more than 10 billion times, traffic is enormous. \"Now every day there are more than 200 million tickets sold through Internet and telephone, 1 / 3 of the passengers to the station Zhengsu Zhengsu do not line up for tickets. After the implementation of this measure of convenience to passengers booking and respond to the community on the railway ticket open, fair expectations, and produce fairly good results. \"
However, the voice I hear, on the 12306 website dissatisfaction and questioning voice has emerged: slow logon, can not pay, deducting money could not vote, so a series of questions one after another crash at every turn, \"a ticket is hard to\" re- staged, tension, frustration, disappointment, Wohuo other negative words were repeated by booking experience.
January 9, 12306 website hits more than 1.4 billion times, the equivalent of all the Chinese people have clicked on the first day. There are statistics, Internet users to click at least 500 times to set to a ticket.
Inside the tender opened
Do not line up a booking or difficult, it had to focus public attention on the building to 12,306.
Information, the Ministry of Railways Ministry of Railways official booking site 12306 by the Information Center and the China Academy of Railway Sciences to develop, on June 1, 2011 formally launched about six months to the present time, by the Railway Research Institute is responsible for the development of electronic and maintenance.
At the same time, 12,306 sites of the two hardware providers - Tai Chi shares 002368.SZ and ChinaNetCenter 300017.SZ has surfaced, it is learned that the two companies were to provide for the 12306 hardware systems integration and CDN ( content distribution network) acceleration services.
However, Tai Chi shares with the relevant officers ChinaNetCenter distance themselves from the 12306 outside with their own problems.
Tai Chi shares of Deputy General Manager who announced that the company is only responsible for part of the site hardware systems integration, Web site crashes and slow logon unclear reasons, \"the specific reasons for the Ministry of Railways also still check.\" Tai Chi shares while another related personnel, said the company signed a contract with the Ministry of Railways is only an amount of several thousand yuan.
ChinaNetCenter Deputy General Manager, announced that the officers: \"The company involved is not part of the problem, we detected no not solve the problem. The website crashed so unusual circumstances, we do not know why. \"
The focus for the spring of this well-known, why had not thought out 12306? This raises the public's strong doubts.
Currently, 12 306 The main difficulty is too much traffic, server capacity can not support. The industry viewpoint, 12306, and ticket issuing system architecture planning, there are three major flaws mechanism, including the Internet from the sale of fixed time, payment limitations and did not open data interface, the reason is that 12,306 sites are using the technology is not mature solution.
Web and Software Technology, Tsinghua University Research Center for e-commerce research director Wong disclosed that the center was proposed to the Ministry of Railways has two solutions, one based on IBM's patented z / TPF Internet booking engine, the other is intellectual property rights by the Centre distributed control solutions, but these last two options were not adopted by the Ministry of Railways.
Web site design using the final 12 306 tender, which would have been a good, fair competition, open and transparent, but the program only to declare China Academy of Railway Sciences Institute of Computing Technology Co., Ltd. and easy two-way. The latter was established in 2006, in the eyes of the industry's strength in the field of railway has considerable successful experience around the railway station ticket vending machines installed are from easy to process.
The evening of January 12, Reporters login process is easy to see its official website introduction says, \"is owned enterprise integrating advantageous resources Tsinghua University, founded joint-stock company, is China's leading transportation industry solution providers.\" But the end result of the tender process is easy to defeat. It is widely believed to be \"must not own fields.\"
Exposure to internal management issues
\"I think the Ministry of Railways online booking is a good thing, means the use of technology and the Internet to better serve users, is a step forward. \"For the 12 306 problems, stakeholders told reporters on January 13 analysis said,\" for this involves the livelihood of thousands of households, large amount of users, downtime and other issues that may arise, the relevant departments should have been able to Ministry of Railways expected to be, should plan ahead to increase the bandwidth. And several problems, lack of experience shows the Ministry of Railways, emergency response capacity is not enough, the final analysis, experience and management issues. \"
\"Railway system much worse than the civil aviation system. \"January 13, the Internet industry veterans, Cheng Tianyu also told reporters,\" Now the technology should be fully able to solve the dropped calls, can not pay and other issues. \"
The stakeholders suggested that the Ministry of Railways have no experience, but experienced company more than that, because the user will be very large, the operation can be commercialized. \"To open and transparent tender, can be used to co-operate approach, the introduction of technology and operations management cooperation. \"
Information, responsible for the development of China Academy of Railway Sciences 12306, founded in March 1, 1950, the Chinese railway industry's only multi-disciplinary, multi-disciplinary and comprehensive research institute. Institutions by the state in 2002 transformed into a set of research, development, production, consulting and other services directly under the Ministry of Railways as one of the major technology companies.
Just a month ago, on 10 December last year, SASAC Deputy Director Shao Ning said at the annual meeting of Chinese business leaders, state-owned enterprise reform in the direction of focus to the two gradually form a welfare-type state-owned enterprises and state-owned enterprises are two types of competitive state-owned enterprises. Among them, the petroleum, petrochemical, power grids, telecommunications services and other areas of the state-owned enterprises will be the direction of public welfare state-owned enterprise reform.
As we all know, rail transport and travel is closely related to ordinary people, and its related companies in fact the future direction of reform and development is also worth attention. There is a market viewpoint, perhaps only from the tap root of the spring end can really solve the \"hard to get one vote\" issue.
It is said that the railway sector for the country, \"a network\" online booking train tickets in the first year the spring emergence of network paralysis, is studying the implementation of the \"open branch\" type multi-network operation of the vacuum, but a matter of time, not possible to achieve this spring. (Text / China Times)